About Us

Our Founding Story

In secondary school, a teacher asked for volunteers to assist a classmate in navigating the school with his crutches. Little did I know, this simple act of kindness would lead to a lifelong friendship and a business opportunity.

Years later, as my friend transitioned to using motorized wheelchairs, he shared his frustrations with the industry's lack of customer care and support. Prices were exorbitant, there were no display sets to try before you buy, and repairs took a long time. His lamentations sparked the idea of Falcon Mobility.

Falcon Mobility revolutionized the motorized wheelchair industry by transplanting a retail practice common in consumer electronics—allowing people to try before they buy. This approach not only enhanced customer satisfaction but also set a new benchmark for accessibility and transparency.

By leveraging digital marketing, we minimized rental and manpower costs while maximizing outreach, directing traffic to our low-rental locations. These savings translated into lower prices for our customers.

Today, Falcon Mobility has evolved into a full-fledged, omnichannel distribution company. I am grateful that one random act of kindness decades ago resulted in a financially viable business opportunity that continues to transform the lives of thousands by helping them regain their mobility freedom and independence.

I now bring this opportunity to you, my future franchise partners in Australia. Together, let’s work towards the betterment of our own lives as well as others.

Yours Truly,

Warren Chew
FOUNDER

Falcon Mobility Background

• Founded in 2007, it is Singapore’s top distributor of electric wheelchairs and mobility scooters.
• First in Singapore to use digital marketing in the industry as the primary method for lead generation.
• With our focus on constantly sourcing and providing new, innovative products that the market needs, other distribution channels were added over time as therapists and dealers started knocking on our doors.
• Today, it is an omni-channel distribution company in Singapore, with online sales, offline sales, e-commerce platform sales, wholesale, and government sales (through subsidy schemes).
• We now wish to scale our business by duplicating our unique business model in Australia through franchising and are looking for partners to collaborate with.

Company Milestones

What our Customers Say about Us